| Maslow | 
                    Hierarchy of needs. | 
                
                
                    | McClelland | 
                    Need for achievement, affiliation, and power. | 
                
                
                    | Locke and Latham | 
                    4CF and SMART goal setting. | 
                
                
                    | Vroom's Expectancy Theory | 
                    Motivation = expectancy * instrumentality * valence. | 
                
                
                    | Waal and Jansen | 
                    Over half the growth in productivity in China comes from bonuses. | 
                
                
                    | Deci and Ryan | 
                    Self-determination. | 
                
                
                    | Landry | 
                    Autonomy controlling vs. autonomy supportive. | 
                
                
                    | Universalist Theories | 
                    Great man theory/Great leaders are born, not made. | 
                
                
                    | Universalist Theories | 
                    Charismatic leader/People with charisma are good leaders. | 
                
                
                    | Universalist Theories | 
                    Transformational leader/They support followers to think for themselves. | 
                
                
                    | Behaviouralist Theories | 
                    Initiating structure/Allocating tasks, creating groups, setting deadlines. | 
                
                
                    | Behaviouralist Theories | 
                    Consideration/Expresses genuine concern for feelings of workers. | 
                
                
                    | Behaviouralist Theories | 
                    Task-oriented/Leaders focus on completing tasks. | 
                
                
                    | Behaviouralist Theories | 
                    Relationship-oriented/Focus on the well-being of the workforce. | 
                
                
                    | Heifetz | 
                    Get on the balcony, Identify change, Regulate distress, Maintain attention, Give work back, Protect voices from below. | 
                
                
                    | Muczyk and Reimann | 
                    Democratic leadership is only effective if followers participate actively in the decision-making process. | 
                
                
                    | Scouller | 
                    Public, private, and personal leadership. | 
                
                
                    | Cuadrado | 
                    Tested to see if people favored female leaders in the workplace. | 
                
                
                    | Kouzes and Posner | 
                    LPI. Model the way, Inspire a vision, Challenge the process, Enable others to act, Encourage the heart. | 
                
                
                    | Kelly | 
                    Followership. The sheep, yes people, survivors, alienated followers, effective followers. | 
                
                
                    | Tuckman and Jensen | 
                    Forming, storming, norming, performing, adjourning. | 
                
                
                    | Belbin Theory of Team Roles | 
                    Action-oriented, People-oriented, Thought-oriented. | 
                
                
                    | Groupthink | 
                    Rationalizing, Stereotyping, Self-censorship, Mind guards, Pressure to conform, Unquestioned beliefs. | 
                
                
                    | Forsyth | 
                    Sins of commission, Sins of omission, Sins of imprecision. | 
                
                
                    | Social Facilitation | 
                    People perform better when being observed. | 
                
                
                    | Social Loafing | 
                    People perform worse when being observed. | 
                
                
                    | Earley | 
                    In-group/Out-group setting tested for collectivistic and individualistic managers. | 
                
                
                    | Tomezak | 
                    Nearly 80% of organizations in the USA use some forms of electronic performance monitoring. | 
                
                
                    | Claypoole and Szalma | 
                    Effects of EPM on vigilance and to see if video-based EPM is effective. | 
                
                
                    | Group Conflict | 
                    Intra-individual, Inter-individual, Intra-group, Inter-group. | 
                
                
                    | Thomas and Kilmann | 
                    5 modes to manage group conflict: Competition, Accommodation, Compromise, Collaboration, Avoidance. TKI used to measure behavior during conflict. | 
                
                
                    | Einarsen | 
                    Bullying. Understand that there are many types of bullying. | 
                
                
                    | Hawthorne Studies | 
                    Effect of light on productivity. Decreasing light level in the workplace slowly. Both groups (including control) showed an increase in performance. | 
                
                
                    | Oldham and Brass | 
                    Employee motivation and satisfaction decreased after moving to an open-plan office. | 
                
                
                    | Knutsson | 
                    Gastrointestinal disease, cardiovascular disease, cancer, diabetes, etc., higher with shift workers. | 
                
                
                    | Gold | 
                    Tested habits of shift-working nurses. Night shift nurses 1.8 times more likely to report poor sleep. Shift workers had less sleep. 878 Nurses sample. | 
                
                
                    | Fox et al | 
                    Token economy on mine workers. | 
                
                
                    | Dekker | 
                    Reasons to monitor accidents: Epistemological (relating to knowledge), Preventative, Moral, and Existential. | 
                
                
                    | Swat | 
                    Researched accidents in 4 factories. Insufficient supervision, poor workplace organization, worker error, and technical factors lead to accidents. | 
                
                
                    | Herzberg Two-Factor Theory | 
                    Motivation is intrinsic. Hygiene factors are work conditions. There are 4 outcomes, permutations of each being high and low. | 
                
                
                    | Hackman | 
                    Job characteristics affect satisfaction: Skill variety, Task identity, Task significance, Autonomy, Feedback. | 
                
                
                    | Belias and Skikas | 
                    Job rotation and enrichment. | 
                
                
                    | Job Descriptive Index | 
                    Measures 5 aspects of job satisfaction: Experience, Salary, Promotion prospects, Experience of supervisors, and Experience of co-workers. | 
                
                
                    | Walton QWL | 
                    Fair and adequate payment, Safe working conditions, Providing opportunities, Prospects for growth, and 4 more measures. Answer from a scale of 1-5. | 
                
                
                    | Dubois | 
                    Workplace sabotage: Destruction of goods or machinery, Stopping production, or Slowing down production. | 
                
                
                    | Giancalone and Rosenfeld | 
                    Reasons for workplace sabotage. |